Office hours are from 7:00 a.m. - 5:00 p.m. Monday through Friday. All rides must be scheduled before 4:00 p.m. the day before or on the Friday before if requesting a Sunday and/or Monday ride.

Information Needed

Please be sure to have all necessary information when you are ready to schedule a ride:

• Additional stops (if any)
• Appointment time and date
• Date of birth (new passengers only)
• Drop off location
• Passengers name
• Pick up address
• Return time
• Special mobility needs (walker, wheelchair, etc.)

Palace Transit does not have an after-hours answering machine. Please let us know as far in advance as possible if you need to cancel a ride or the passenger will be charge a “no show” fee.